Sony XM4 Poor Call Quality. Any alternatives?

I work for a contact centre at home. Currently, I use Sony WH-1000 XM4 which has a bad call quality. I get calls to my iPhone 11 through Cisco Finesse software. Which headset would you recommend? My budget is around $300-$350. The focus is on call quality, and background noise

Sony XM4 is fantastic for music but isn’t the best for calls. We did a comparison video between the Sony XM4 and our recommended business call alternative the Orosound Tilde Pro. Below you will see the video comparison which includes mic tests.

Orosound Tilde Pro vs Sony XM4

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